Privacy Policy

Introduction

Gaon Dekho (hereinafter referred to as “Gaon Dekho,” “we,” “our,” or “us”) values the privacy of its users and is committed to safeguarding the confidentiality of the information shared by them. This Privacy Policy outlines the practices for handling and securing the user’s personal information (“Personal Information”) collected by Gaon Dekho.

This Privacy Policy applies to any person (“User”) who uses, purchases, or inquires about the products and services offered by Gaon Dekho through its customer interface channels, including its website (gaondekho.com), mobile site, mobile app, or offline channels such as call centers and offices (collectively referred to as “Sales Channels”).

For the purposes of this Privacy Policy, wherever the context requires, “you” or “your” refers to the User, and “we,” “us,” or “our” refers to Gaon Dekho.

By using or accessing the Gaon Dekho website or other Sales Channels, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing our Sales Channels.

This Privacy Policy does not apply to third-party websites, mobile sites, or apps linked to Gaon Dekho. We encourage you to review the privacy policies of such third-party websites before interacting with them.

This Privacy Policy forms an integral part of your agreement with Gaon Dekho. All capitalized terms used but not defined herein shall have the meanings assigned to them in the User Agreement.


Users Outside the Geographical Limits of India

Please note that your data shared with Gaon Dekho may be processed in India or other jurisdictions where our third-party service providers may operate. By agreeing to this Privacy Policy, you explicitly consent to the processing of your personal information in these jurisdictions. Data protection regulations in these jurisdictions may differ from those in your country of residence.

If you wish to withdraw your consent for data processing, please email us at gd.customers@gmail.com However, withdrawing consent may impact our ability to provide services, including processing bookings or inquiries.


Types of Information We Collect and Its Legal Basis

The information collected by Gaon Dekho is necessary to provide our services and comply with legal obligations.

Personal Information:

  • Registration Information: Personal details like name, gender, contact details (email, address, phone number), and profile information shared during account creation.

  • Booking Information: Details of your bookings, payment information, and preferences.

  • Other Information: Transaction history, social media information, and additional data shared or collected by us.

Third-Party Information:

  • If you provide details on behalf of others, you confirm their consent to share their data with us.


How We Use Your Personal Information

Your personal information may be used for the following purposes:

  • To facilitate bookings and reservations with rural hosts and service providers.

  • To send booking confirmations, updates, and reminders.

  • To enhance your experience through personalized content on our platforms.

  • To provide customer support and address inquiries.

  • To send surveys, marketing materials, or offers relevant to your interests.


How Long Do We Keep Your Information?

We retain personal information as long as necessary to provide services, comply with legal requirements, or resolve disputes. If you wish to delete your account, contact us at gd.customers@gmail.com


Cookies and Session Data

Gaon Dekho uses cookies and similar technologies to improve the user experience. Disabling cookies in your browser settings may limit functionality on our platform.


With Whom Your Information Is Shared

Your information may be shared with:

  • Service Providers: Such as rural hosts, tour operators, or transportation providers.

  • Affiliates and Partners: For marketing collaborations or service delivery.

  • Government Agencies: As required by law.


Disclosure of Information

Gaon Dekho may disclose personal information to comply with legal obligations, protect company rights, or fulfill legal processes.


Your Rights Regarding Personal Information

As a user, you have the right to:

  • Access, modify, or delete your personal information.

  • Withdraw consent for data processing.

  • Object to the use of your personal information for marketing purposes.

For any inquiries, contact us at gd.customersupport@gmail.com.